Practice Support Program

Practice Support Program (PSP)

PSP supports family physicians in British Columbia (BC) with quality improvement activities. The program offers tailored in-practice supports in collaboration with Divisions of Family Practice (DoFP). PSP’s full service practice facilitation approach helps meet the unique needs of a practice and its patients, while supporting practices to adopt attributes of a patient medical home in BC.

Evolution of PSP Modules

PSP delivers peer-led Learning Modules and Small-Group Learning Sessions across BC for family physicians and their practice teams on a myriad of clinical and office workflow topics. Learners have identified the following challenges with the historic PSP program including:

  • Large time commitment
  • Set structure
  • Lack of flexibility
  • Limited accessibility

Module Evolution Project

 

 

Project Priorities

The evolved PSP learning content will prioritize and integrate the following elements in development and delivery of education:

  • Best practices in CPD/CME and adult learning principles
  • Accessible, multi-modal learning opportunities (online, mentorship, small-group learning)
  • Customizable and flexible learning pathways that can be tailored to reflect physician and team needs
  • Support for data-informed practice improvement activities

Topics

Between 2017 and 2019, six key clinical topics are being evolved into dynamic, interactive, and multi-modal offerings:

Content Development Process

Phase 1:

  • Conduct a needs assessment for each clinical topic and build an inventory of learner needs, current literature, and best-practices, as well as education and resources for family physicians and their teams;
  • These findings, along with input from a Planning Committee made up of subject matter experts, educators, and patient advocacy groups, inform the production of a high-level content outline of topics; and
  • The outline is then reviewed by numerous collaborators to integrate important themes such as quality improvement, self-management support, team-based care, and the patient voice.

Phase 2:

  • Establish Working Groups made up of relevant subject matter experts and the UBC CPD education team to create detailed content for the online, in-person, and/or blended learning opportunities from the content outline.

Delivery

Delivery of the evolved content will continue to occur regionally through the PSP. Physician Peer Mentors and PSP Regional Team members work with family physicians and their practice teams to identify their current learning priorities and what practice improvement areas they are interested in. Physicians are able to access tailored learning pathways that reflect their immediate priorities and team needs with ongoing in-practice support to turn their learnings into action.

For more information about delivery, how to access the content, and the Practice Support Program, please see https://www.pspexchangebc.ca/

UBC CPD Module Evolution Project Team

Publications

  • Tajani S, Beamish L, Crew M, Hobson B, Lam V, Sze S. PSP Module Evolution Project: Leading CPD & Quality Improvement Practice. Oral session accepted at: The Canadian Conference on Medical Education: 2019 Apr 13-16; Niagara Falls, ON. Oral Abstract PDF
  • Tajani S, Beamish L, Crew M, Hobson B, Lam V, Sze S. PSP Module Evolution Project: Leading CPD & Quality Improvement Practice. Poster session presented at: BC Patient Safety Quality Council Quality Forum: 2019 Feb 26-28; Vancouver BC. Poster ​PDF
  • Tajani S, Beamish L, Crew M, Hobson B, Lam V, Sze S. PSP Module Evolution Project: Leading CPD & Quality Improvement Practice. Oral session presented at: Centre for Health Education Scholarship Celebration of Scholarship Conference: 2018 Oct 3; Vancouver, BC. Oral Abstract PDF
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