Best Practices in Team-Based Care
Team-based care
Primary Care Networks (PCNs) across British Columbia are working toward sustaining successful team-based care to improve the wellness and workflow of health professionals and primary care teams (family physicians, clinic administrators, pharmacists, registered nurses and more).
To help implement team-based care, UBC CPD and the Vancouver Division of Family Practice (VDoFP) have worked together in collaboration with the Practice Support Program and Vancouver Coastal Health to deliver online education for Vancouver health professionals and their teams.
This educational program focuses on interprofessional collaboration and aims to address communication barriers, role ambiguity, dynamics between corporate and clinical care issues and more.
Online Learning
The online course will teach you the basics of team-based care, from defining your team and understanding roles, to communication skills and integrating workflows to enhancing peer support and team development. The course can be taken as a primer for a team-based care workshop or as a stand-alone learning opportunity.
Lessons include:
- Recognizing your team
- Understanding scope and roles
- Optimizing communication
- Workflow integration
Credits: 1.0 Mainpro+
Learn more and register for the Team-Based Care Online Education eLearning course.
In-Person Learning
If your team is in Vancouver and would like to expand upon your learning, there is a four-session workshop series on team-based care to address topics like team culture, processes for more efficient patient care, communication between medical staff and more. This learning is ideal for teams who are integrating new PCN resources into their team.
These sessions include four areas of focus:
- Session 1 - Recognizing Your Team – Define and identify barriers and strategies to establish team-based care, identify team members in your practice and determine team values to build a shared vision.
- Session 2 - Understanding Scope & Roles – Identify components that define one’s role on a team, apply inclusive communication strategies amongst team members, identify role overlap and power differentials in the team.
- Session 3 - Optimizing Communication – Recognize common challenging communication patterns in a team-based care setting, identify and apply the qualities of a learning conversation, apply an evidence-based approach to optimize communication skills in team-based care.
- Session 4 - Practice Integration and Workflow – Identify enablers and barriers of effective team functioning, describe strategies to support customized team development, use resources to support integration of an effective team-based care model into practice workflow.
“Team building ideas. Helping with communication.”
— Past participant, 2023
“Great opportunity to problem solve, be creative with solutions.”
— Past participant, 2023
“It brought the team together and very quickly produced results.”
— Past participant, 2023
Sign up for the four-session in-person learning course. Exclusively available to members of the Vancouver Division of Family Practice.
Credits: 9.25 Mainpro+
Our Partner:
The Vancouver Division of Family Practice (VDoFP) is a not-for-profit society established by and for Vancouver family physicians. Sharing the same underlying goals of improving primary care for patients and supporting family physicians in their levels of well-being, professional development and professional satisfaction, UBC CPD and the VDoFP have fostered a collaborative partnership for shared learning in the standardized use of continuing professional development/ continuing medical education (CPD/CME) tools and approaches. To date, UBC CPD and the VDoFP have collaborated on over forty certified educational events. To learn more about the VDoFP or to become a member, please visit their website.